Wendy Lai

Consulting Partner, Wendy Lai

Wendy is a consulting partner at Deloitte where her focus has primarily been in the areas of strategy alignment and operations improvement. Specifically, she has undertaken process improvement projects from their initial design through to implementation. This has involved integration with an organisation’s strategy, technology and workforce development initiatives.

In addition she has been involved with the healthcare sector since the early 1990s, working primarily for secondary and tertiary care providers. Wendy has also been seconded into senior management positions with Deloitte’s clients. This has placed her in the position to provide pragmatic and experience based advice on the most appropriate path for organisations undergoing these types of changes.

Her strategic and operation skills have seen her working in New Zealand, Australia, Asia and the United States with a number of clients from both the public and private sectors, in the health, finance, manufacturing and utility areas.